This is a list of airlines which have an Air Operator Certificate issued by the Civil Aviation Authority of Indonesia. There are two types of AOC in Indonesia, AOC 121 and AOC 135. AOC 121 is for commercial scheduled airlines with more than 30 passengers. AOC 135 is for commercial scheduled airlines with 30 or less passengers and chartered airlines. There are 22 AOC 121 holder and 32 AOC 135 holder. By January 12, 2012 all Indonesian scheduled airlines have to operate with at least 10 aircraft where minimum 5 aircraft should be owned. Ministry of Transport will withdraw their operating certificate in case they do not comply with this regulation (Law Number 1 Year 2009 about Air Transport). The application of the regulation has been postponed for one year, while in the postponed time the airlines should give a business plan and a contract letter for the leasing aircraft for at least one year ahead. The dominant players in Indonesian Low Cost Carrier business are Lion Air, Indonesia AirAsia and Citilink a subsidiary of Garuda Indonesia. The ban to fly to European Union countries was partially lifted since 2009 with Garuda Indonesia and followed by Airfast Indonesia, Mandala Airlines, Express Transportasi Antarbenua, Indonesia Air Asia and Metro Batavia. And at April 21, 2011 the EU released its latest update lifted the ban of Cardig Air, Republic Express, Asia Link and Air maleo - all are cargo air carriers. There are 3 categories of On Time Performance (OTP) for commercial scheduled airlines in Indonesia. They are: (average January till November 2011). Green, more than 80 percent (The only airlines in this category, Garuda Indonesia by 84.36 percent). Yellow, 70 to 80 percent (Indonesian Air Asia with 71.09 percent and Batavia air with 72.08 percent, both have tend to fall back). Red, below 70 percent (The airlines in this category will be suspended for several aircrafts until go up to Yellow category, Lion Air in the previous time and in this period was 66.78 percent, and is followed by Merpati Airlines with 68.43 percent and Sriwijaya Air with 69.87 percent). Cancelled flights for period January to November 2011 remain high for Merpati Airlines with 9.21 percent and is followed by Sriwijaya Air with 4.11 percent cancellation. 60 percent routes or 26 routes of Merpati Airlines was pioneer routes in the remote areas with limited airport facilities and depended on good weathers. Since January 1, 2012 the airlines have to give a Rp300,000 ($33) voucher to each passenger as compensation for a delayed flight of more than 4 hours and the voucher should be able to be disbursed on that day or on the following day, but bad weather or operational and technical problems, such as refueling delays or a damaged runway are the exceptions. For any reroute flights to other destinations the airlines have to make all necessary arrangements to get the passengers to their original destinations plus Rp.150,000 compensation. Any flight cancellations must be made 7 days prior to a flight and passengers will receive a full refund and cancelled within 7 days of departure, the airlines have to pay compensation equal to the value of the ticket on top of the full refund.[8] Batavia Air was the first airline which delay more than 4 hours of Palangkaraya-Surabaya route due to operational problem in January 2, 2011. The airlines should pay totally Rp42 million ($4,242) compensation to all passengers.
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